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Technician 2

Bradford
Hays
Technician
Posted: 18 May
Offer description

Join a leading independent technology and services provider as a technician 2 !
Job OverviewThis rolebines Meeting Room Support and Asset Management, focusing on delivering high-quality customer service and technical assistance within a professional business environment. The position involves ensuring executive meeting rooms are fully operational by proactively checking conferencing equipment before meetings and providing real-time support to resolve any issues throughout the day. It requires confidence in interacting with senior stakeholders and the ability to handle live meeting disruptions professionally. Additionally, the role includes managing IT assets for employees leaving the business by reviewing reports, tracking assigned equipment, and coordinating with managers to ensure proper laptop reassignment through established processes. Overall, the role demands strongmunication skills, technical aptitude, and a proactive, customer-focused approach.
Tittle: Technician 2Location: Bradford BD3 7DLRate: PAYE – £ (Basic) or UMB – £ (Inside IR35)Start/End Date: 18-May-2026 to 31-Dec-2026Work Schedule: Mon–Fri 07:30–03:30PM Key Responsibilities Meeting Room and Asset Management Role
Skillset (Meeting Room Support)
1. High level of customer-facing service skills,
2. Confident in speaking to people of a high level in business.
3. Confident in entering a meeting already taking place to resolve issues in a professional manner.
4. Previous experience of dealing with meeting room equipment is required.
5. Technical training will be provided on the specific type of kit in use by the customer.
Skillset (Asset Management)
6. High level of customer service skills
7. Manage reports sent by the customer of employees leaving the business in the next 7 days
8. Check the customer toolset for details of the asset.
9. Contact the leavers' manager directly or via an email template to explain how to manage the laptop the leaver had been issued. (How to raise the correct Laptop Reassignment Request in Tech)

Duties, (Meeting Room Support)
10. Engineer to check roughly 7 Executive Meeting Rooms to ensure all conferencing kit is set up and functioning normally prior to any planned meetings.
11. Engineers will also be available throughout the day to support any meeting room issues reported during the day. (Issues will likely be reported via the Tech Bar)
12. Floor walk meeting rooms are located throughout the building to check for any issues during the working day.

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4796523 - Janhavi Bajpai

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