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Customer service advisor

Birkenhead
Connells
Customer service advisor
€23,875 a year
Posted: 15h ago
Offer description

Role Overview

The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and prepare renewal of tenancies and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards.


Qualifications & Benefits

* Outstanding Customer Service skills
* Solid administration skills
* Resilient, positive, numerate and detail oriented
* Organised and able to prioritise workload in a faced paced environment
* Excellent verbal and written communication skills
* IT literate (MS Office, internet, email systems)
£23,875 (depending on experience, plus an additional £1,000 once qualified)
* Support in training towards ARLA - NFOPP qualifications
* Industry leading training and development
* Demonstrable career ladder
* Opportunities for progression
* Collaborative, rewarding and fun environment
* Team incentives
* Understanding of operations within an estate agency business, Company pension
* Employee discount
* Life insurance
* Referral programme
* Sick pay
* Wellness programme
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