About the job Customer Support Specialist with Danish - Sofia, Bulgaria We're Hiring: Customer Support Specialist with Danish - Sofia, Bulgaria (on-site) Do you speak Danish fluently and have strong English skills? Are you dedicated to helping users with their questions and providing high-quality support? Join our international team in Sofia, where you'll deliver outstanding customer service while growing your career in a dynamic, tech-driven environment. Location: Sofia, Bulgaria (On-site) EU Passport required Languages: Danish (C2/native) English (B2) Contract Type: Full-time Schedule: Monday-Friday, 10:00-19:00 Welcome Bonus: 5000 EUR (paid upon joining) Relocation support provided if you're moving from abroad What You'll Be Doing: Assist customers via chat, email, or phone in a helpful and friendly manner Resolve inquiries related to products, accounts, orders, or general support Document customer interactions accurately in internal systems Collaborate with other departments to find quick and effective solutions Ensure customer satisfaction through professional and timely responses What We Offer: 5000 EUR Welcome Bonus to kickstart your new journey in Bulgaria Full relocation package (travel temporary accommodation) Paid training and structured onboarding process Multicultural, collaborative team in the heart of Sofia Modern office environment with supportive leadership Clear development paths for growth within customer experience and operations Join a team that values your language skills, supports your career, and rewards your talent. Apply now and take your next big step in Sofia! Contact: giuliano.cani@cbtalents.org