Senior account manager (crm & loyalty)

Job Description

This role is open to Senior Account Managers or Account Managers looking to step up.


The Role:


Working in our Loyalty & CRM team, you will be working closely with a brilliant bunch of dedicated account handlers, creatives, strategists, data and tech specialists who look after how we engage, build, and connect consumers with our fantastic client brands. Reporting into one of our Senior Account Directors, you will support with everything from customer strategy projects, social, customer mapping, journey development, and multi-channel comms development (from hyper-personalised emails through to landing pages and all other 1-1 channels). You will need a strong digital background, a good understanding of data, excellent account management skills (well-organised, upbeat, positive attitude, and ability to communicate well at all levels). Most importantly, you will be joining a growing team and helping to supercharge VCCP's Loyalty & CRM credentials.


What makes a brilliant Account Manager at VCCP:


VCCP Account Managers are the heart of the agency. They are constant throughout the process of the day-to-day running of the account, ensuring it runs as smoothly, effectively, and efficiently as possible. They are the facilitators for ensuring the best environment throughout to create the best work.