Community Links Scotland (CLS) is a local community organisation with over 20 years’ experience working with the communities of West Dunbartonshire. We are committed to the importance of community‑led activity and support. Our small, dynamic staff team delivers projects in partnership with local organisations to support those furthest from the job market, develop new skills and opportunities, increase income, or sustain homes.
Role Description
We are looking for a new team member to work alongside our existing team of three Energy Advisors (2FTE). This post will support those in fuel crisis and promote resilience against fuel poverty by providing direct practical help to vulnerable households within West Dunbartonshire. This project will offer support to prevent fuel poverty, tackle fuel debt and reduce household energy consumption through better energy usage.
Through this project, you will:
* Undertake home energy advice visits, targeting households vulnerable to fuel poverty‑supporting them to make changes to address the impact energy usage has on real‑life effects; improve understanding of energy usage and the impact that small scale behavioural changes can have on reducing energy usage and bills; and assisting them with dispute and/or debt resolution with energy companies. If appropriate energy advice will also be available via telephone and/or online platforms.
* Deliver community drop‑ins in partnership with local organisations and working in partnership with HES, deliver community training workshops.
In delivering this project, you will work closely with West Dunbartonshire Council and the five local Housing Associations (Knowes, Clydebank, Trafalgar, Dalmuir Park and Dunbritton Housing Associations), together with local referrals partners, including the Community Link Workers to maximise support to local people most in need.
Salary:
£32,000 (pro‑ratio if applicable)
Hours:
21 - 25 hours per week, Monday -Friday. Contracted hours can be flexible, as can days worked.
Duration:
Fixed term to December 2027
Person Specification
City and Guilds Energy Awareness L3 Award Qualification.
Note: It is a requirement of the funding that the postholder has achieved this Award, relevant training will therefore be provided to the successful applicant if they have not yet been accredited.
Up‑to‑date knowledge and understanding across all areas of advice provision.
Experience in delivering face to face and in‑home advice and advocacy.
Experience in providing fuel advocacy support and advice.
Understanding of the issues facing deprived communities.
Ability to work with individuals and organisations to meet objectives.
Ability to foster collective working between organisations; building and maintaining relationships with strategic partners and external organisations.
Excellent verbal, written and communication and presentation skills.
Good IT skills, experienced in key software packages, database management and social media.
Excellent organisational skills and the ability to work with minimum supervision, manage workload, set priorities and meet deadlines.
Strong interpersonal skills and the ability to deal with a diverse range of people.
Ability to deal with information in a confidential manner and respond with sensitivity to the opinions of others.
An established track record delivering person‑centred energy advice and/or advocacy support.
Experience of successful project development within the voluntary / social enterprise sector.
Project management, including liaising with funders, reporting and budget management.
Experience in delivering energy advice service.
A Disclosure Check will be undertaken for this role - The cost will be met by Community Links Scotland.
Driving licence and access to own vehicle
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