Positive Employment is currently recruiting for a Senior Application Support Officer for our client a government organisation in Bristol.
The successful post holder will be responsible for day to day supervision and management of an identified area of the Application Support Team. The team are responsible for managing the day to day running of organisation's IT applications, this includes a helpdesk function; system upgrades; access, event and request fulfilment processes, and for ensuring all other associated tasks are carried out effectively and timely. Ensuring effective management of IT incidents/requests and their resolution, providing appropriate and timely updates minimising impact to customers and stakeholders.
The postholder will be responsible for a team of up to 10 officers who carry out monitoring, advise, and upkeep of IT systems/processes and liaison with stakeholders/suppliers. To help planning, productivity and functioning of the team.
The postholder will oversee team development of systems and processes to ensure effective running of IT systems and recording of data in line with statutory legislation changes; change programmes and data protection/GDPR.
Must have proven experience in AR (Account Receivable) module in Unit4!
This role is a temporary contract initially for 4 months with the possibility to extend.
Duties and Responsibilities but not limited to: