Customer Advisor
Pay rate ranging from £11.75 – £13.10 per hour depending on age and benefits.
Working Hours
Full time – 30 hours per week, Monday to Sunday, 6:00am to midnight with a degree of flexibility required. Availability to cover mornings, afternoons and evenings is expected.
A look into the role
Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring a high standard of customer service at all times.
Responsibilities
* Listening to and understanding customers’ needs and advising customers about our products and services.
* Operating all checkouts accurately, ensuring customer transactions are processed efficiently and in a timely manner.
* Replenishing stock daily while complying with the company stock rotation process.
* Merchandising stock effectively to enhance sales.
* Ensuring all stock is displayed at the correct price using the corresponding shelf edge label.
* Actively ensuring a high level of customer service is achieved and maintained within the store at all times.
* May be required to cover the Post Office when required as part of this role.
* Any other duties as required for the role.
Skills for Success
* Training is provided; no previous retail experience required.
* Looking for team members with personality, passion, energy and a positive attitude who know how to make customers smile and provide the best experience.
Applicants should note that based on the response, the company may increase the shortlisting criteria.
Are we right for you?
Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.
Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.
Teamwork – We succeed together. We help colleagues to succeed and share our knowledge and skills.
Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect, are inclusive and champion diversity.
The Reward
You will be part of a business supporting defibrillator installations and school sports days. The impact you can make goes far beyond day‑to‑day duties. You will have the balance necessary to enjoy your job and life. We will help you feel proud of what you do and achieve. We will celebrate your success.
Our business has been recognised externally for delivering excellence in employment. We value employee development and invest heavily in our people.
Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (groceries/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores and many more.
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