General Manager Temporary Job, London West End
About Our Client
Our client, a high-end catering and events business has partnered with a luxury fashion house to deliver an exclusive pop-up hotel bistro and bar experience in London. This high-profile activation will attract VIP guests, brand clients, international visitors, and high-net-worth individuals. The project demands exceptional service standards, seamless operational coordination, and a polished luxury presence throughout. We are seeking an experienced General Manager to lead the day-to-day management and operational delivery of the pop-up hospitality concepts. This is a senior on-site leadership role responsible for overseeing operations, financial performance, team management, brand representation, and compliance.
Rate: £200-£250 per day
Contract: Fixed-term (20 April – 16 June 2026)
Schedule: Minimum 3–4 days per week, approx. 12-hour shifts
Reporting to: Project Manager
Key Responsibilities
Operational Management
• Oversee daily operations of the pop-up bistro and bar, ensuring smooth service delivery across all trading periods
• Manage and delegate responsibilities to team managers and team members
• Ensure effective communication between front-of-house (FOH) and back-of-house (BOH) teams
• Manage BOH spaces to ensure operational efficiency and compliance with health and safety standards
• Ensure all kitchen health and safety protocols are strictly adhered to at all times
Leadership & Team Management
• Lead, motivate, and develop the on-site hospitality team to deliver exceptional guest experiences
• Oversee two Maître d’s and their booking management systems (SevenRooms or similar platform)
• Monitor staffing levels and rota planning in line with forecasted trade
• Maintain a positive and professional team culture aligned with brand values
Commercial & Financial Management
• Manage stock control, ordering, inventory levels, and forecasting to minimise waste and optimise profitability
• Review daily, weekly, and monthly sales performance
• Submit sales reports from to the Project Manager
• Drive revenue through operational efficiencies, upselling strategies, and service excellence
Compliance & Standards
• Ensure compliance with licensing laws, food safety regulations, and company policies
• Maintain cleanliness, safety, and presentation standards across all operational areas
• Implement and monitor risk management procedures within agreed project constraints
What We’re Looking For
• Proven experience as a General Manager or Senior Manager within hospitality (restaurant, bar, hotel, or pop-up concept)
• Strong financial acumen, including stock control and sales reporting
• Experience managing booking platforms such as SevenRooms (or similar)
• Strong leadership and delegation skills
• Excellent stakeholder management and communication skills
• Thorough understanding of health & safety and food compliance regulations
• Ability to thrive in a fast-paced, dynamic, pop-up environment
Working Schedule
• Engagement runs 20 April – 16 June 2026
• Required onsite for set up and launch: 20–24 April 2026
• Minimum 3–4 days per week
• Average shift length: approximately 12 hours