Application Support Engineer – Financial Services | Newcastle Onsite, 5 days / week | Linux, Kubernetes, C#, Databases | £80-130K
We're building out a Level 2 Application Support function to supplement offshore vendor teams (who cover L1). This role is focused on supporting core applications in a financial services environment, providing both technical and business-facing support.
Responsibilities & Experience:
* Provide Level 2 support across
Windows & Linux servers, Kubernetes, and C# applications
.
* Interrogate
logs and databases
to resolve escalated issues.
* Deliver effective support within a
financial services environment
.
* Collaborate with business users, developers, and quants to resolve issues and communicate clearly.
* Strong customer service mindset with experience in incident/problem management.
* Background in application support (career support professional, not an ex-developer).
* Bachelor's degree from a Russell Group university
required.
Application Support Engineer – Financial Services | Newcastle Onsite, 5 days / week | Linux, Kubernetes, C#, Databases | £80-130K