Support Worker – Complex Needs (Mansfield NG18 4ER) Pay: £12.90 per hour Shifts: Days or Nights Contract: Full-time & Part-time, Permanent Are you passionate about supporting individuals with complex needs, including physical disabilities, behaviours of concern, autism, and mental health needs? Join our growing Supported Living team and make a real difference every day. The Role You will provide personalised, consistent support to an individual with complex physical and neurological needs. This includes: Communicating in a clear and confident manner that helps maintain routine and stability Offering reassurance, structure, and calm interaction throughout the day Supporting daily living tasks (medication, cooking, cleaning, personal care) Providing emotional support and helping to maintain a positive, predictable routine Supporting community access using taxis when required Safely using a range of specialist equipment, including: Hoist and sling Tilt-in-space wheelchair Tilt-in-space shower chair/commode Rise-and-fall bed Crash mats Foam mattress This individual currently uses a manual tilt‑in‑space wheelchair and requires full hoisting for all transfers. They also experience ongoing pain, requiring patience, understanding, and a gentle approach. About You We are looking for someone who: Is calm, confident, and able to provide steady, supportive guidance Communicates clearly and is comfortable giving direction when needed Is patient and resilient when supporting behaviours of concern Values structure, routine, and consistency Is comfortable working with people from diverse backgrounds Works well independently and as part of a team Has experience in complex care, mental health, or behaviour support (desirable but not essential) Holds a full UK driving licence (desirable but not essential) What We Offer Competitive pay Fully paid induction & ongoing training Funded qualifications (Levels 2–5) Career progression opportunities Supportive, values-led team environment 28 days paid holiday (incl. bank holidays) Enhanced maternity & paternity pay Recognition and reward schemes About iBC Healthcare iBC Healthcare is a leading Midlands-based provider supporting individuals with learning disabilities, autism, complex needs, and mental health needs. We are committed to empowering people to live meaningful, independent lives. ✨ 97% of our staff recommend iBC as a great place to work. Apply today and start making a difference. INDMP