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Foh workplace coordinator

Hermitage
Invictus
Coordinator
Posted: 11 June
Offer description

FOH Workplace Coordinator – Tadworth - Temporary (Immediate Start)

Location: Tadworth

Hourly Pay Rate: £17.76p/h Via Umbrella

Hours of Work: Monday - Friday 7:30am- 4:30pm

To support the effective delivery of workplace services by coordinating front-of-house operations, assisting with meeting room and event setup, and ensuring a high standard of hospitality and service excellence. The Workplace Coordinator plays a key role in maintaining day-to-day operations and supporting both the Workplace Supervisor and Experience Manager in delivering a positive and seamless experience to all site users.

Key responsibilities:

* Act as the first point of contact for day-to-day workplace enquiries, ensuring prompt and professional responses to staff and visitors.

* Promote a positive and professional workplace culture by consistently demonstrating a hospitality-first mindset.

* Monitor and respond to front-of-house emails, coordinating hospitality, meeting room bookings, and service requests.

* Complete daily/ weekly task list and share with the Workplace Supervisor.

* Assist with the setup and upkeep of meeting rooms and event spaces, ensuring water, glasses, AV equipment, stationery, and cleanliness standards are me

* Liaise with service partners (e.g., catering, AV, cleaning) to ensure timely and high-quality delivery of workplace services.

* Prepare spaces for VIP visits and internal events as directed by the Supervisor or Workplace Manager.

* Track meeting room usage, help gather user feedback via follow-up emails and compile basic usage reports as required.

* Maintain stock levels of front-of-house supplies and request replenishments when needed.

* Provide backup cover for reception or hospitality functions during busy periods, absences, or events.

* Support the Supervisor in logging and following up on facilities issues and escalating as appropriate.

Key Requirements:

* Hospitality and Customer Service would be beneficial

* Excellent written and verbal communication skills, including a clear telephone manner

* Previous relevant experience with Front of House

* Competent with Microsoft Office suite, particularly Word and Outlook

If this role is of any interest to you then please do apply for the role below

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