Job Description and Person Specification
Job Title
Demand Planner
Department
Operations
Reports to
Procurement Manager
Purpose of the Job
To effectively maintain an ordering pattern that provides sufficient stock levels for a variable demand product portfolio and meets targets for product availability and stock holding value. Additionally, to support the business in sourcing and re-sourcing products that add value, while providing quick and accurate responses to queries from all areas.
Main Duties/Responsibilities and Knowledge/Skills Requirements
Key Duties:
* Continuously monitor stock levels, place and expedite appropriate purchase orders (DIRECTS, STOCK & SPECIALS).
* Ensure timely direct deliveries and up-to-date invoicing. Address delivery issues with the Customer Care Team.
* Take immediate corrective action for backorders or potential supply issues.
* Provide forecast demand data to key suppliers.
* Respond daily to sorting hat queries.
* Maintain lead time and delivery date information in relevant systems.
* Identify opportunities for spot buying or re-sourcing to reduce costs.
* Monitor SKUs to ensure compliance with stock policies and correct segmentation.
* Manage Pre-Purchase questionnaires (PPQ).
KPI's & Measures:
* Stock availability for product lines: A & B 100%, C & D 97%, E & F 95%.
* Corrective actions on backorders within 24 hours.
* Up-to-date stock and delivery information.
* Sorting hat responses within 24 hours.
Health, Safety, and Environmental Awareness
Every employee is responsible for:
* Understanding and adhering to company policies and procedures.
* Reporting defective equipment and unsafe conditions.
* Using provided safety equipment.
* Avoiding horseplay to prevent injuries.
* Following management instructions.
* Not using or damaging defective equipment.
* Exercising care for oneself and others.
* Receiving relevant training for the role.
* Maintaining work quality.
* Caring for the environment and preventing pollution.
* Ensuring the health and safety of all colleagues, contractors, and visitors.
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