Due to an expansion and continued growth we are looking to appoint an Operations Manager. Your role is an integral part of the success of the business and therefore comes with a bonus! As the Operations Manager you will be responsible for overseeing and improving the day-to-day operations of the organisation. This role involves managing key operational processes, ensuring efficiency and productivity, and driving operational improvements across various departments. Working closely with senior leadership to align operations with business goals, optimise resources, and maintain a high standard of service delivery. This role encompasses a variety of functions including: Operations Management Team Leadership and Development Process Improvement Risk Management and Compliance Reporting and Analytics Customer Satisfaction and Quality AssuranceYou will need: A qualification in Business Management Strong organisational and multitasking abilities People management skills Previous accounts experience is highly desirable Excellent verbal and written communication skills Customer-focused attitude with strong problem-solving skills Proficient in Microsoft Office and CRM software (e.g., Salesforce, HubSpot). Detail-oriented with strong follow-through. Benefits Bonus 28 days holiday Private medical cover after probationary period. Pension - 3% employer contribution. On-site free parking Close to amenities For f...