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Head of services sales

London
Robertson Sumner
Head of service
Posted: 20 February
Offer description

Head of Services Sales
Location: London & UK-wide with travel as required
Working Model: Hybrid

Package: Competitive package + performance-based incentives

Why Join This Opportunity?

Lead a nationally recognised services sales function during a period of growth and evolution.
Shape the go‑to‑market strategy across a broad and innovative services portfolio.
Build, develop, and inspire a high-performing team of specialists and virtual contributors.
Operate with genuine autonomy, owning P&L performance and long-term commercial outcomes.
Engage with C‑suite leaders, major partners, and cross-functional teams to influence strategic direction.

The Role

This senior leadership position is responsible for defining and executing a high-impact Services Sales strategy. You will lead specialist sellers, collaborate with internal technical teams, and ensure the successful commercial performance of the services business. The role combines strategic planning, operational excellence, people leadership, and hands‑on engagement with complex opportunities.

Key Responsibilities

Lead and evolve the Services Sales business, ensuring relevance, innovation, and high performance.
Build and deliver a commercial plan aligned to wider organisational strategy and growth targets.
Drive improved win rates, customer experience, and seller experience through credible presales engagement.
Own and manage P&L performance, forecasting, and cost-centre management.
Collaborate with sales leadership and technical teams to support opportunities from presales through delivery.
Develop competitive insights and market intelligence to inform service capability development.
Represent the services proposition at internal, customer, and partner events.
Recruit, develop, mentor, and retain talented sales specialists and future leaders.
Foster deliberate cross-functional collaboration across presales and services business units.
Act as a senior escalation point for critical service-related events.

What We're Looking For

Essential
Proven leadership experience within the IT & Services market, ideally in a services‑led sales environment.
Strong track record in driving revenue, margin growth, and commercial outcomes.
Demonstrable experience engaging and influencing C‑suite stakeholders.
Expertise in services sales cycles, procurement, negotiation, and third‑party management.
Strong people leadership credentials with experience developing high-performing teams.
Excellent communication skills — able to articulate complex propositions with clarity and confidence.
Highly organised, forward‑thinking, commercially driven, and comfortable operating in a dynamic environment.
Advantageous
Professional certifications in Sales, Business Administration, Leadership, or similar.
Experience building internal brand presence and working across multiple business units.
Background in shaping or maturing a services go‑to‑market strategy.

Pre‑Screening Questions

Do you have proven leadership experience within a services-focused IT sales environment?
Can you demonstrate measurable success in owning and improving P&L performance?
Have you operated in a senior role involving C‑suite engagement and complex commercial negotiation?

If you're a commercially driven services sales leader ready to shape and accelerate a growing services portfolio, we'd welcome a confidential conversation. Apply now or get in touch to discuss the opportunity further.

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