As part of our mission to connect with our customers and get the basics right, we are creating a brand-new team of Community Caretakers at Hafod who will be the first point of contact for our customers, acting as a visible presence on estates working to maintain and improve the quality of the community environment for all tenants and residents.
Our team will be working together to support the wide range of Hafod's estates across our 4 regional teams :
1. Bridgend
2. RCT/Merthyr
3. Cardiff (including Newport and Torfaen)
4. Vale of Glamorgan
Although each role will be assigned a geographical area, the overall expectation for team members is a willingness to work together responding to the needs of the business as they arise
You can select your preferred location in the job application form. Please take a look at our where you can learn more about the role and Hafod.
What you'll do :
5. You’ll help make sure we meet all the right standards and more importantly, help keep people safe.
6. You will be a visible and approachable representative for Hafod on sites and estates across that region - acting as a first point of contact for residents and responding quickly to requests or concerns with professionalism and empathy.
7. You should have a good eye for detail and experience conducting regular estate inspections, reporting any defect and/or health and safety concerns, cleaning, and maintenance (internally and externally).
8. You’ll spot and report issues such as fly-tipping, abandoned vehicles, repairs, and anti-social behaviour, helping to resolve problems swiftly and maintain a safe environment.
9. You’ll make sure our estates remain clean, safe, and welcoming by delivering a first-class caretaking and cleaning service across communal and external areas.
10. You’ll handle a wide range of daily tasks, from sweeping, vacuuming, and mopping to graffiti removal, bulk waste clearance, and litter picking, ensuring every space feels cared for and well-maintained.
What you'll need :
11. Applicants must hold a full valid manual UK driving licence as you will be required to drive company vehicles for work use only.
12. You will be an expert in resolving a variety of maintenance issues including light painting, basic carpentry, basic electrical tasks, and minor plumbing.
13. These roles will take responsibility for ensuring that the overall appearance and environment for tenants and residents is first class.
Benefits
14. £25,757.00 per annum
15. Full time 36 hrs permanent
16. We offer a 9-day fortnight - a day off every other week!
17. 25 days annual leave (plus bank holidays)
18. Medi-cash cashback health plan (see attached leaflet)
19. Generous pension contributions of 8%
20. Join a socially conscious not-for-profit organisation
21. Employee assistance programme and well-being resources available 24/7
22. A range of shopping and activity discounts and cashback options
23. We are a family friendly organisation
24. Develop with the support of our Learning & Development Team, including role specific training
Opportunities for development
We provide a range of learning and development opportunities to support you at every stage of your career. From technical training to leadership development, we have a range of programmes available for you.
Our Behaviours
Our Behaviours guide the way we work, shape the way we grow and make sure each of us, whatever we do, can have a positive impact within our roles. To find out more about our Behaviours please see the attached Hafod Behaviours Framework.