Location: Clapham Depot
Job type: Fixed Term - 6 Months
Working Hours: 40 hours per week
Salary: £28,808 (plus 2K Unsociable Hours Allowance)
Shift: 6:00pm - 2:30am, Mon - Fri
London Cycle Hire has an exciting opportunity available for a Night Senior On Street Operative.
This role reports to the Night Control Room Operative. The Night Senior On Street Operative will perform routine maintenance on bicycles and e-Bikes, including basic functional checks and repairs. You will replace e-Bike batteries according to customer demand and ensure exceptional customer service across the London Cycle Hire scheme.
Additional responsibilities include providing cover for the control centre when required, dispatching jobs for other On Street Operatives, supporting team members, liaising with the On Call Manager during shifts, and assisting with technical and operational issues on the street or in the depot to ensure smooth operations.
This role is crucial due to the increasing e-Bike fleet and customer demand, helping meet client KPIs and maintaining service reliability.
This opportunity is open to both internal and external candidates interested in joining the UK's leading Cycle Hire Scheme.
What do I need to do the role?
The ideal candidate will possess a Full UK Driving License (Category B), held for at least one year. Basic knowledge of bicycle maintenance, experience driving or riding in London, familiarity with Personal Digital Assistants (PDA), Microsoft Office 365, and team management skills are also required.
If you meet these criteria, please apply today.
Why Serco?
Meaningful work: Deliver essential services that impact lives.
Opportunities: Broaden your experience across diverse UK-wide operations.
Supportive environment: Join a motivated team with resources to help you succeed.
Why London Cycle Hire?
* Be part of the iconic London Cycle Hire Scheme, providing a top alternative transport option.
* Learn across multiple functions with bespoke programs and systems.
* Opportunities to experience various aspects of the contract, from on street to control room and workshops.
* Free Cycle Hire membership worth up to £120 after 3 months.
* TfL Oyster Card offering free travel across the TfL network after 3 months.
* Performance-based incentives during busy summer periods.
* Earn money for abandoned bikes found on street.
* Access to discounts via the Serco Benefits portal.
* Participation in various employee events throughout the year.
#J-18808-Ljbffr