Customer Service Assistant - Join a Friendly Team in Morley! ????
?? Location: Morley, LS27?? Pay: £12.75 per hour? Hours: Monday to Friday, 9am - 5pm?? Contract: Temporary (with potential to go permanent!)
Are you a problem-solver with a knack for delivering top-notch customer service? Do you thrive in a fast-paced, friendly environment? If so, we’ve got just the role for you!
A leading manufacturer in Morley is on the hunt for a Customer Service Assistant to step in for holiday and maternity cover. This is a fantastic opportunity to get your foot in the door with a business that values teamwork and efficiency.
?? What You’ll Be Doing:
?? 60% inbox-based - Responding to customer queries via a bespoke email system?? 40% phone-based - Speaking with businesses and end customers to resolve issues?? Investigating and resolving delivery mishaps (wrong items, missing parts, etc.)?? Working closely with a tight-knit team of five in a friendly open-plan office
? What You Need to Succeed:
? Exceptional communication skills - both written and verbal? A professional & friendly phone manner - you’ll be a key contact for customers? Attention to detail - accuracy is key when...