Overview
An exciting opportunity has arisen for a Clinical Admin Officer to join the Obstetrics & Gynaecology Clinical Admin team at Frimley Park Hospital. Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment and you will need to be organised, enthusiastic and dedicated with excellent interpersonal and time management skills. The position will offer the chance to work with Obs & Gynae Consultants and their clinical team. The role is ideally suited to candidates with administrative experience with a positive approach to change. If you enjoy a complex and varied workload this could be the post for you.
Main duties
The post holder will provide comprehensive administrative support to the department, ensuring tasks are prioritised and completed efficiently. They will plan and manage their own workload using appropriate tools and escalate any issues that may affect deadlines.
The role includes handling urgent requests from consultants, including medical correspondence, medico-legal reports, and ad hoc letters, in line with Trust policies. The post holder will gather and organise information relevant to their duties while maintaining strict confidentiality.
The post holder will respond to queries from colleagues, GPs, and patients in a timely, courteous, and professional manner. Secure storage of all resources, including electronic records, is essential. The role also involves scanning and uploading clinical documents into the Trusts Electronic Patient Record EPR system and supporting clinicians in sending patient letters via Epic, especially where patient information is incomplete or attachments are required.
The post holder must ensure all telephone communications are handled promptly and professionally. Competent use of EPIC and other relevant IT systems is essential to support departmental operations.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Detailed Job Description And Main Responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
Essential criteria
* NVQ Level 3 Administration or equivalent practical knowledge
* Good education to GCSE standard or equivalent experience
Desirable criteria
* Experience of using EPIC
Experience
Essential criteria
* Experience of working in an office environment
* Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
* Be able to work in a busy environment and remain calm under pressure
* Experience of working within a team environment
Desirable criteria
* Working in the NHS either in a hospital/private practice/GP setting
* Provide general non-clinical advice
Skills and Knowledge
Essential criteria
* Ability to communicate clearly
* Ability to work with minimal supervision
* Ability to prioritise workload
* Able to adapt to change
* Excellent interpersonal skills
Desirable criteria
* Understanding of medical terminology
Frimley Health NHS Foundation Trust is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.
Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.
We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.
We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.
Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record Epic, launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.
Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.
Apply online now
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