Specialist Palliative Care Administrator - Peterborough
An exciting opportunity has arisen for a part time administrator to work as part of, and to support, the Peterborough and Stamford's Specialist Palliative Care Hospital and Community Team, this post includes:
* To provide efficient and comprehensive administrative support to the Peterborough and Stamford's Specialist Palliative Care Community and Hospital Teams.
* To perform all allocated clerical tasks required to meet the needs of the service.
* To undergo training as necessary to meet the needs of new developments within the specialist service.
* Managing individual workload in order to meet project deadlines assigned to the post holder.
* Adaptable to change management.
* Excellent team player with good communication skills.
* Enthusiastic, motivated, ability to prioritise and work independently.
* To support the Administrative Team Leader for the Specialist Nursing Team.
Main duties of the job
The post holder will:-
* Be responsible for ensuring that all duties are carried out in accordance with the correct procedures and policies.
* Support the Lead Palliative and End of Life Nurse and the specialist team in developing the service and maintaining all its standards in line with NICE measures.
* Support workloads within the speciality.
* Maintain up to date records as requested by individual team members with regard to patient information.
* Actively take part in team meetings; including agenda setting, minute taking, room booking and ensuring meetings are attended by relevant staff by organising dates well in advance and communicating to all appropriate staff.
* Prepare documentation ready for the specialist palliative MDT weekly and facilitate these meetings.
* Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues.
* Ensure that data collection complies with the Caldicott and the General Data Protection Regulation 2018 (GDPR).
About us
Priority will be given to colleagues identified as at risk through the Trust's redeployment process.
Job responsibilities
Please see attached detail Job Description and Person Specification for more information regarding this role
Person Specification
Education/Knowledge and Qualifications
* Passion and enthusiasm for working in an environment/team of palliative and End Of Life work.
* Audio typing or relevant experience.
* Educated to GSCE level Grade A-C (or equivalent) one of which needs to include English language and maths.
* EDCL or relevant experience.
Experience
* Autonomous working.
* Organising meetings including minute taking.
* Experience of working under pressure, prioritising work and meeting deadlines.
* Excellent telephone skills.
* Letter writing.
* Experience of MS Office.
* Experience of working in the NHS.
* Data collection and reporting.
* Preparation of patient information.
Skills and Abilities
* Evidence of excellent oral and written communication skills.
* Experience of working effectively both independently and as part of a team.
* Demonstrates confidence and motivation.
* Demonstrates desire to improve knowledge.
* Evidence of data collection knowledge.
* Strong organisational skills and flexible approach.
* Demonstrates dissemination of own knowledge to others.
* Experience of using NHS IT systems including: SystmOne, Medway, e-Track, Anglia ICE, Epro.
Other Requirements
* IT Skills.
* Flexible and responsive to change.
* Self motivated and ability to build rapport with patients and colleagues.
* Punctual.
* Ability to work with confidential and sensitive information.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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