WHY WORK FOR COURAGEOUS CO.?
Our purpose is to equip leaders and teams to transform performance and confidence, and in doing so, achieve things they don’t know are possible yet.
We are Performance Coaches and Consultants working with global organisations. Our clients include C-suite leaders and professional services partners who need and want to lead differently for better results.
We activate new mindsets, confidence, capabilities and cultures for our clients. We are braver than average in the work we do. Our approach uniquely incorporates principles, strategies and practices drawn from the world of fitness into established leadership, culture change and innovation practices. Clients value the way we coach and consult in a way that is different, fresh and energising – getting people up and moving to get to new ways of thinking and working more quickly!
Whether it’s Leadership, Sales, Collaboration or Wellbeing at the core, we design and deliver global programmes. We specialise in serving the Professional Services, Consumer and Technology industries and are currently delivering programmes for clients in over 40 countries, with virtual and face to face workstreams.
The “Co.” in Courageous Co. reflects the diversity of client populations that we enable: colleagues, cohorts, collectives, companies, and communities. Together, we explore new possibilities, ignite confidence, and deliver transformative outcomes for people and organisations alike.
What to expect when you work with us: humility, creativity and energy in abundance!
A NEW AND EXCITING ROLE WITH CAREER GROWTH OPPORTUNITIES
We’re looking for a Client Programme Coordinator to join our growing team! This is a role designed for someone with at least a couple of years of relevant experience who is eager to learn, grow, and build a career in programme management and client delivery.
In this role, you will provide operational support to our Client Programme Manager and Senior Client Programme Manager, taking ownership of key recurring workflows that keep our client programmes running smoothly. You won’t be client-facing from day one, but for the right person there is a clear path to growing into a full Client Programme Manager role as Courageous Co. expands.
Our team operates at a fast pace and our roles evolve as the business grows. People who thrive here enjoy getting things right, taking ownership early and learning quickly.
This role offers a blend of virtual working from your home environment and in-person collaboration days (2-3 times per month) in Northwest London.
WHAT YOU WILL DO IN THIS ROLE
You will take ownership of a defined set of operational workflows that support our client programme delivery, working under the direction of our Client Programme Manager (CPM) and Senior Client Programme Manager. Examples of these include:
· Sales Profile Creation: Building and maintaining the sales profiles used in our 1:1 coaching debrief sessions with clients. This requires strong attention to detail and solid PowerPoint skills, as these materials directly shape the client experience.
· Virtual Whiteboard Production: Creating and formatting virtual whiteboards in Mural to support 1:1 client debrief sessions, working from briefs and guidance provided by the wider team. We are actively exploring AI-assisted automation for elements of this workflow, so comfort with adopting new tools is a plus.
· Scheduling and Calendar Management: Coordinating the scheduling of 1:1 debriefs, client calls and internal meetings under direction from the CPM and Senior CPM. This includes setting and distributing meeting agendas, maintaining accurate client and programme trackers, and drafting client communications and follow-up emails on behalf of coaches to ensure a smooth and professional client experience.
· Materials and Logistics Support: Supporting the preparation and formatting of workshop materials, presentations and programme documentation, and coordinating with external printing suppliers to manage the production of workshop resources.
· Process and Quality: Maintaining high standards of accuracy and consistency across all outputs, flagging issues early and contributing to the continuous improvement of our delivery workflows.
SKILLS AND EXPERIENCE REQUIRED
· At least three years of experience in a relevant role, such as programme coordination, project support, executive assistance, operations, or a similar environment where attention to detail and task management were central.
· Confident working in PowerPoint to a high standard – you’ll be producing polished materials that go directly to our clients.
· Good organisational skills with the ability to manage multiple recurring tasks, track deadlines and keep things moving without needing constant direction.
· Comfortable working in digital tools and picking up new platforms quickly. Experience with Mural or similar virtual collaboration tools is a plus but not essential.
· Strong attention to detail – you take pride in the accuracy and quality of your outputs.
· A collaborative team player who communicates clearly, is self-motivated, and proactively flags any issues or blockers. Familiarity with scheduling tools and calendar management is expected.
· Experience in professional services, consulting, L&D, or a similar client-delivery environment would be advantageous but is not a requirement.
WHAT’S IN IT FOR YOU
· The opportunity to join a fast-growing, purpose-driven business at an early stage of its scale-up journey.
· A clear growth path: this role is designed to evolve into a Client Programme Manager position as you develop your skills and the business grows.
· Real ownership of key workflows from day one, in a supportive and collaborative team environment.
· Flexible work setup – a blend of virtual, in-person and at client offices.
· Competitive salary and benefits:
- Salary dependant on experience
- Private Medical Insurance
- Travel expenses when attending meetings at client offices
- Company Pension Scheme (5% company contribution, min. 3% employee contribution)
- 25 days holiday, increasing to 26 days after five years of service and 27 days after 10 years of service
- 1 month fully paid Sabbatical after 10 years of service