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Client account manager- uk regions edinburgh

Edinburgh
UBS
Client account manager
Posted: 9 March
Offer description

Job Reference #

332421BR


City

Edinburgh


Job Type

Full Time


Your role

Do you look for a new challenge within the dynamic and fast paced Wealth Management environment? Do you want to be part of a high performing team? Do you have a "can do" mentality and want to be part of our growth story and create impact? Do you want to proactively go the extra mile with us to help our sophisticated clients? Are you curious, proactive and always striving to bring positive impact to clients?

* manage daily business in client servicing and provide high quality service
* be the point of entry for processing client orders, e.g. stock orders, foreign exchange, loans and deposits
* be the direct contact for daily banking activities and administrative work for our clients
* manage daily client transactions and carry out inquiries and troubleshooting
* perform account maintenance tasks and client-related processes; e.g. account opening and closing, covering fees, overdrafts and monitoring balances
* support client advisors in delivering exceptional client service and experience
* support client advisors in administrative, risk and legal and compliance related tasks and duties
* research, follow-up and resolve client inquiries and problems through effective interaction with clients, and internal partners in a timely and professional manner
* join client advisors occasionally in client meetings


Your Career Comeback

We are open to applications from career returners. Find out more about our program on ubs.com/careercomeback.


Your team

You’ll be working within the UK Regions team in Edinburgh, providing service to our clients. Our wider Regional team consists of client advisors, client account managers, desk heads and the segment head. You'll play an important role in our delivery of bespoke client services and become a trusted client account manager for the wealthiest families In the North. You’ll be part of the client coverage team and closely collaborate with client advisors.

Our combined efforts help manage, preserve and grow the wealth of our clients, through strong partnership at every stage of their journey.

Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.


Your expertise

* financial services experience, ideally within a client facing team or other relevant commercial experience within the financial services industry
* solid understanding of execution of financial products and solutions like deposit, banking, brokerage, custody, investment and credit products
* effective relationship management skills, able to show situational awareness and initiative to self-challenge and/or challenge others
* able to utilise tools and resources to service clients as efficiently as possible
* interest in financial markets and in dealing with private clients
* sound judgement and problem-solving skills with a proactive style that delivers timely results
* superior written and oral communications skills including the ability to deliver difficult messages, complex ideas and client issues with confidence
* confident, motivated and able to adapt to a rapidly changing environment


About us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.

We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.


How we hire

We may request you to complete one or more assessments during the application process. Learn more


Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.


Contact Details

UBS Business Solutions SA
UBS Recruiting


Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

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