An exciting opportunity has arisen for an experienced professional with a background in relocation or global mobility to join a growing and dynamic organisation as a Move Advocate.
This is a fully office-based role in Hertfordshire, ideal for someone who thrives in a structured, collaborative environment and is passionate about delivering an exceptional relocation experience.
As a Move Advocate, you will serve as the main point of contact and trusted advisor for employees and their families relocating for work. You’ll ensure a smooth, informed, and supportive journey from start to finish, working closely with internal teams to continually enhance the customer experience.
Key Responsibilities:
* Act as the single point of coordination for relocating employees and their families via phone and email
* Provide expert guidance and consultation throughout the full relocation lifecycle
* Help assignees navigate the complexities of settling into a new location with confidence
* Represent our client's HR/mobility function and ensure seamless programme execution
* Be trained and certified on relocation policies, benefits, and destination knowledge to deliver expert support
Key Requirements:
* Relocation or global mobility experience is essential
* Strong background in customer service or account management
* Experience within supplier-side relocation services or HR highly desirable
* Excellent English communication skills (verbal and written); other languages a plus
* Comfortable learning and using bespoke systems or CRM platforms
Personal Attributes:
* Detail-oriented and highly organised, able to manage multiple tasks efficiently
* Friendly, professional, and solutions-driven with a collaborative mindset
* Strong problem-solving skills and emotional intelligence
* A team player who thrives on delivering quality and consistency in customer care
This is an outstanding opportunity to join a people-focused organisation and play a key role in supporting globally mobile professionals and their families.
Apply today to be considered. Immediate interviews available for suitable candidates