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Hospitality Operations Manager (Hiring Immediately), Swindon, Wiltshire
Client: wagamama
Location: Swindon, Wiltshire, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
4
Posted:
08.05.2025
Expiry Date:
22.06.2025
Job Description:
Assistant General Manager | Full Time
At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, we celebrate Asian food brought to life.
We’re looking for an Assistant General Manager to join us on our journey of true nourishment.
The role:
As an Assistant General Manager, you'll be an integral part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our values and core leadership behaviors, inspiring and motivating your team to provide exceptional service and exceed expectations. A passion for people, food, and hospitality, along with a drive to make positive change, are essential.
Benefits include a competitive salary, a £3000 bonus opportunity per year, an average of £140 tips per week, access to Wagestream, a dedicated 6-week training program, free food allowance on shifts, discounts at Wagamama and other brands, internal progression opportunities, wellness programs, family-friendly policies, and financial wellbeing support.
What we look for:
* Experienced hospitality manager capable of leading a team with positive behavior and driving performance in a fast-paced environment.
* Strong communicator who engages in meaningful conversations, ensuring team support and development.
* Understanding of restaurant financial performance and opportunity identification.
* Ability to manage restaurant and labor budgets.
* Passionate leader experienced in team performance and development.
* Inspiring and engaging leadership style that fosters growth and nourishment.
* Problem solver capable of quick decision-making.
The Wagamama way:
Our philosophy, Kaizen, meaning 'good change', influences everything we do—our food, our thinking, our work. We are committed to championing change in our communities and the planet.
Celebrating difference and personality over perfection, we create safe spaces for open conversations and trust. We ask you to bring your authentic self—be you, be Wagamama.
Wagamama is proudly part of Disability Confident.
*Tips are 100% for our teams, with averages based on management positions across UK restaurants. Tips vary by restaurant and are at guests' discretion, not guaranteed or considered wages.
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