Contract Type: Permanent
Working Hours: Various
Worker Type: Onsite Worker
Salary: Starting Salary is £25,583 (Level one) rising to £26,403 per annum (pro rata for part-time)
Location: Nottingham Castle NG1 6EL, Wollaton Hall & Deer Park NG8 2AE, Newstead Abbey NG15 2NA
We\ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you\ve been looking for? Read on to find out more
Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council here .
About the Role
The Heritage Visitor Assistant will provide a warm welcome, actively engage and deliver outstanding customer service to all visitors at our Heritage Sites in all work areas - catering, kitchens, shops, museums, cleaning. They will maximise visitor\s enjoyment of our facilities, optimise opportunities to generate additional income and ensure that the site and assets are safe and secure at all times.
About You
The ideal candidate will have:
* experience of working within museum/ visitor attraction, cafes and retail, delivering activities to meet customer needs
* Able to fully undertake all aspects of this varied role and work under pressure
* Able to work across all museum sites - including evenings, all weekends essential and bank holidays
* the ability to maintain a sustained physical effort moving, walking, lifting etc.
You can find the job description for this post here
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiriesplease contact Rachel James via email here
Closing Date: 16th February 2026
Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interviews will be held: TBC
If you have any technical issues when completing your application, please contact our Employee Service Centre: emss.org.uk/support
By applying to this job, you agree to our Terms & Conditions.
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