Want to deliver the Ultimate Chocolate Experience? Click “Apply” to get a taste of how sweet a career at Godiva could be. The Commercialization Manager plays a critical role in leading the end‑to‑end delivery of Godiva’s global innovation across Boutiques, Cafés and other retail-led channels, ensuring every launch enhances the brand’s premium experience and commercial performance. This role provides strategic project leadership across complex, multi‑functional workstreams, connecting Brand, Retail Operations, Supply, Packaging, Design, Commercial and Regional teams A core purpose of the role is to ensure that all innovation is planned, developed and launched with excellence specifically with gifting propositions within the expectations of a global premium retail brand. Through strong governance, proactive risk management, and deep channel understanding, the Commercialization Manager ensures clarity, alignment and momentum across all stakeholders, Key Responsibilities Build structured project frameworks for various channels. Drive improved visibility, governance and long‑term pipeline planning Lead cross-functional project teams and manage full project lifecycle. Partner with Global Marketing and R&D for category strategy execution. Coordinate with internal and external sites supply sites to ensure manufacturing readiness. Lead cross‑functional alignment for complex multi‑RTM models including Direct Retail, Travel Retail, Franchise and Distributor‑led channels. Adapt project plans and commercialisation paths to reflect channel-specific constraints Manage risks, issues, and change control processes. Coordinate relevant business case inputs and monitor KPIs. Skills required Global project management experience Experience in premium retail, foodservice, or FMCG. Managing complex, cross‑functional launches involving Brand, Retail Ops, Supply, Quality, Training, and Franchise/Regional teams. Strong understanding of various retail channels including Cafes and boutiques Managing stakeholders across multiple regions Ability to navigate conflicting priorities and cultural differences Ability to manage multiple workstreams simultaneously while maintaining high-quality standards Exceptional organisational, planning, and timeline-management skills. Excellent communication and stakeholder-management skills. Commercial competence Proven leadership skills with the ability to influence, demonstrating high standards of honesty and integrity Be a confident, effective, and challenging communicator, and be able to demonstrate tenacity & resilience Conflict & issue resolution Godiva and affiliates, is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law. Search Firm Representatives please read carefully: Godiva is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at Godiva via-email, the Internet or directly to hiring managers at Godiva in any form without a valid written search agreement in place for that position will be deemed the sole property of Godiva, and no fee will be paid in the event the candidate is hired by Godiva as a result of the referral or through other means.