Yolk Recruitment Public Sector and Not-for-Profit is thrilled to be selected as the Specialist Recruitment partner for Bron Afon Community Housing to appoint a Finance Officer (Income) to join their busy Finance Team and help ensure the accurate, timely and high-quality processing of income across the organisation.
This is a fantastic opportunity for someone who thrives in a high-volume transactional environment, enjoys problem solving, and takes pride in maintaining exceptional financial accuracy.
About the Role
This is a part-time role, working 24 hours over 4 days, but due to their 4 day working week that they have extended for another 12 months, you get paid for 30 hours per week.
This is initially a 12-month fixed-term contract covering secondment, with the potential to go permanent.
As a Finance Officer (Income), you will play a key role in managing and processing all income-related transactions. You will ensure rent payments, adjustments, refunds, insurance charges, housing benefit, Universal Credit payments, and sundry income are processed accurately and in full compliance with Bron Afon's Financial Regulations and Standing Orders.
You will support continuous improvements in how they deliver their financial services, contribute to month-end and year-end reconciliations, and provide excellent customer service to tenants, leaseholders and internal teams.
This hybrid role offers flexibility, with some tasks requiring attendance in the office as business needs dictate.
What You'll Be Doing
Income Processing & Rent Systems
Process all rent-related income, adjustments and rent debit entries.
Prepare daily payment spreadsheets, identify matched/unmatched payments, and resolve incorrectly referenced items.
Post income via data loads, update Cash Balance Sheets, and maintain all related records.
Banking, Allpay & Portals
Check and process Housing Benefit and UC income via the TCBC portal.
Verify daily Allpay reports and ensure accurate posting to rent accounts.
Investigate and resolve suspense account items.
Insurance & Rent Account Maintenance
Administer contract holders' home contents insurance scheme.
Process premium changes, confirm arrears positions and keep debit balance sheets updated.
Maintain rent accounts-adding/removing occupants, transferring payments, updating account details, and managing successions.
Reconciliations & Reporting
Support monthly and annual reconciliations, including bank, rent control and interface files.
Carry out weekly debit balancing and garage rent account updates.
Contribute to annual rent increase processes and service charge statements.
Customer Enquiries & Support
Respond to all income-related enquiries promptly and professionally.
Provide guidance to tenants, leaseholders and external partners.
Work closely with Contract Housing Officers, the Leasehold Team and the wider Finance Team.
General Finance Support
Assist with developing and improving systems, processes and procedures.
Provide flexible cover across the Income and Transactions Teams as required.
Ensure all financial transactions comply with regulations and legislative requirements.
About You
We are looking for someone who is organised, accurate, and confident working with high-volume financial data.
You will have:
Experience in weekly, monthly and year-end financial processing in a medium or large organisation.
Strong data accuracy and IT skills, including finance systems, spreadsheets and databases.
A good understanding of social housing income processes (or willingness to learn).
The ability to prioritise your workload, meet deadlines and stay calm under pressure.
Excellent communication skills and a customer-focused approach.
A positive, solution-focused mindset with strong attention to detail.
Why Join Bron Afon?
Bron Afon is a community mutual where people come first. You'll be part of a friendly, collaborative Finance Team where your ideas are valued and your development is supported. Benefits include:
Bron Afon are currently running a 4-day working week temporary pilot - this means you are paid for 30 hours, but working 24 hours over 4 days
Hybrid working
Defined Contribution Social Housing Pension Scheme
BUPA Health cash back plan
GP helpline
Wider Wallet discount and voucher scheme
Investment in learning and development and funding of professional memberships
Cycle to work scheme
Employee assistance programme (EAP) through Life and Progress
Application Process:
Please note, Yolk Recruitment are managing this recruitment campaign.
For a confidential discussion and to access the full job description before applying, please contact Hannah Welfoot at Yolk Recruitment.
To apply, please submit your up-to-date CV.
Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
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