Job Description
Robert Half Technology are assisting UK's market leading legal organisation to recruit a Xero Consultant on a 3-6 month contract basis - Hybrid working - London based
Role
* The Xero Consultant will lead clients through the full implementation and migration to Xero, ensuring a smooth and structured onboarding experience
* Provide ongoing guidance to clients on Xero best practices, workflows, and effective use of the platform
* Design and deliver Xero training for internal teams (Customer Success, Onboarding, Operations)
* Act as the escalation point for complex Xero-related queries from Customer Success and Support teams
* Troubleshoot and resolve advanced issues related to Xero usage, integrations, and workflows
* Identify recurring issues and proactively improve processes, training, and documentation
* Create scalable resources (guides, videos, FAQs) to reduce repetitive queries
* Collaborate with Customer Success and Operations to improve overall client experience and efficiency
Profile
* The Xero Consultant will have previously lead implementations, migrations, and client training
* Xero certification or equivalent deep practical experience is essential
* Strong track record of implementing and migrating Xero for small business clients
* Experience supporting clients through Xero setup and migration from scratch
* Ability to troubleshoot and resolve complex Xero-related issues
* Experience designing and delivering Xero training for internal or client-facing teams
* Clear and structured communicator, able to explain complex topics simply
* Proactive mindset: able to identify recurring problems and implement scalable solutions
Company
* UK's market leading legal organisation with offices in London
* Hybrid working
Salary & Benefits
The salary range/rates of pay is dependent upon your experience, qualifications or training.
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