Job Description
JOB SUMMARY
This role works in close collaboration with the crew on board the vessel to ensure the safety and great customer experience of our passengers.
QUALIFICATIONS & EXPERIENCE
* Previous, relevant working experience within a Maritime position/Customer Service environment
KEY RESPONSIBILITIES
1. To assist the Master / Mate in the safe operation of the vessel, whilst carrying out safe and efficient vessel management duties.
2. To ensure that all passengers have the correct ticket type for their journey in line with ourPay Before You Travel Policy.
3. To assist the Master / Mate / OSCA in cleaning and maintenance of the vessel.
4. To assist the OCSA where required with delivery of customer service & stock control, working in partnership to improve the customer experience
5. To assist in safety checks of the vessel’s equipment in accordance with the requirements of SMS and ISM. Ensure compliance with all Health and Safety regulations and safe working practices as required by current legislation and the Company’s health and safety Policy and practices.
6. To ensure that health and safety and all other automated announcements a...