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Desktop support engineer - consultancy

Barrow-in-Furness
Hamilton Barnes Associates Limited
Desktop support engineer
€30,000 a year
Posted: 2 March
Offer description

Are you looking for an exciting new opportunity? Join a global business and technology transformation partner dedicated to accelerating the shift towards a digital and sustainable future while delivering meaningful impact for enterprises and society. With a diverse workforce of more than 300,000 professionals across over 50 countries, this organisation brings almost 6 decades of expertise in unlocking the value of technology to meet the full spectrum of business needs.

Ready to make a move? Get in touch and apply today!


Responsibilities


Device Management

* Build and rebuild devices to meet user specifications.
* Provision and configure equipment for end users.


Inventory & Stock Control

* Follow established stock control procedures.
* Maintain accurate inventory records using the Stock Management Tool/database.
* Manage deliveries and hardware allocation/disposal processes.


Service Coordination

* Coordinate IMAC deliverables from initiation to completion.
* Ensure timely execution of tasks aligned with service expectations.


Customer Experience

* Deliver a professional and positive user experience, even under pressure.
* Uphold Capgemini’s commitment to inclusivity and a welcoming work environment.


Skills / Must Have

* Background in IT support with customer-facing experience.
* Proficiency in desktop environments (Windows 7–10).
* Experience with software/application installation.
* Familiarity with ticketing systems (e.g., ServiceNow).
* Basic understanding of server infrastructure and networking.


Nice to Have

* Microsoft / CCNA / CompTIA certification.


Benefits

* Opportunity to work with a global IT services leader.
* Full-time, on-site position with career development potential.
* Supportive and inclusive work culture.


Salary

* Up to £30,000 per year
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