We are seeking a highly skilled Service Quality Specialist to join our Porsche Centre in Silverstone to elevate the technical capability, repair quality, and operational efficiency of our Porsche workshop. This pivotal role ensures every repair meets Porsche's exacting standards — from initial diagnosis through to final quality assurance. Acting as the technical backbone of the workshop, you will guide technicians, oversee repair progression, and ensure full compliance with Porsche Service Processes and PCGB warranty requirements. You will also play a key role in developing the team's expertise in Porsche diagnostic systems, including PIWIS, PCSS, and other advanced repair technologies. If you are passionate about precision, process excellence, and "fixing right first time," this is your opportunity to shape workshop performance at the highest level. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please