Kick Start Your Career! Become a Business Administrator Apprentice (Level 3) at Baxi – Apply for 20 26 ! Looking for a career that’s hands-on, future focused, and seriously rewarding? Want to be part of the movement towards a zero carbon world? At Baxi Heating, we’ve been innovating for over 150 years. This is more than an apprenticeship - It’s your pathway into a secure, well paid career with huge opportunities. Wh ere you’ll b e working: As a Business Administrator Apprentice at Baxi you’ll be wor k ing as of several teams focused on delivering a premium, memorable customer experience. With our values of Customer Focus, One Team and Sustainability, we’re seeking apprentices to join ONE of our key departments, each playing an essential role in supporting customers and our internal teams. Planning & Resource - Ensure our Field Engineers work efficiently and meet customer expectations. You’ll learn to manage engineer schedules, deploy daily activities, and support them with admin tasks to maximise productivity and keep customers informed. What we’re looking for: • Creative problem-solving • Able to multitask under pressure • Clear communication • Strong time management • Customer service experience and empathy • Resilience and prioritisation • Teamworking and adaptability • Confident PC skills (Windows, Word, Excel) Fleet & Compliance - Support Field Engineers with all aspects of their company vehicles to keep them safe and mobile. You’ll coordinate new vehicles, manage breakdowns and repairs, work with external lease partners, and ensure compliance with legal and internal standards such as licence checks, fines and audit requirements. What we’re looking for : • Strong attention to detail • Comfortable analysing data • Process-driven and accurate • Good time management • Methodical approach to tasks • Basic understanding of Health & Safety • Clear communicator and team-focused • Confident PC skills (Windows, Word, Excel) Why this Apprenticeship Rocks Learn from real professional experts Train at reputable College Earn while you learn — no student debt Across the 15 month programme, you’ll pick up all the skills you need to build a professional future at Baxi. Epic First-Year Experience: Baxi Apprentice Residential You’ll kick off your journey with our famous residential course — a mix of teamwork challenges, leadership activities, and loads of fun. You’ll build confidence, communication skills, make new mates, and get stuck into our values: One Team Customer Focus Sustainable Future Benefits You’ll Love 40 hour working week 25 days’ holiday bank holidays Competitive starting salary Pension & sick pay Staff discounts across travel, shopping, leisure and so much more A fully trained mentor Accommodation provided during study blocks (location dependent) Wellbeing and health support Devon Excursion (yes, it’s as fun as it sounds!) Ready to Join Us? If you’re excited about a career with loads of potential, real qualifications, and the chance to make a difference — we want to hear from you! Hit apply and start your journey to becoming a Baxi Service Engineer of the future. We’re Proud to Be Inclusive We are an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, gender, sexual orientation, age, marital status, or disability status. At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.