Summary Work under the direction and instruction of senior staff, to provide general clerical, administrative and financial support to the school. The successful candidate will undertake reception duties, answer routine telephone and face-to-face enquiries and sign in visitors. This role is term time only. Wage £14,526.20 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices Check minimum wage rates (opens in new tab) This role is term time only. Training course Business administrator (level 3) Hours Monday - Friday, 37 hours. Term time only. Working hours TBC 37 hours a week Start date Monday 6 October 2025 Duration 1 year 6 months Positions available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work Statement of Purpose: To work under the direction and instruction of senior staff, to provide general clerical, administrative and financial support to the school Support to Pupils, Parents and the Community: Undertake reception duties, answer routine telephone and face-to-face enquiries and sign in visitors Assist with pupil welfare duties; liaise with parents/staff, etc. Assist with arrangements for visits from relevant external bodies, e.g. school nurse, photographer, etc. Support to Organisation: Provide routine clerical support, e.g. photocopying, filing, faxing, emailing and completing routine forms Maintain manual and computerised records/management information systems and respond to queries Undertake routine typing, word-processing on an ad hoc basis Sort, distribute and record mail Undertake routine administration, e.g. registers/school meals Assist with arrangements for visits from County Council officers and external agencies, e.g. Social Services Operate office equipment e.g. photocopier, computer Arrange orderly and secure storage of supplies Undertake routine financial administration e.g. collect and record dinner money Basic first aid Support to School (this list is not exhaustive): Promote and safeguard the welfare of children and young persons you are responsible for or come into contact with Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person Be aware of, support and ensure equal opportunities for all Contribute to the overall ethos/work/aims of the school Appreciate and support the role of other professionals Attend and participate in relevant meetings as required Participate in training and other learning activities and performance development as required Where you'll work Chesterton Community Sports College Castle Street, Chesterton Newcastle under Lyme Staffordshire ST5 7LP Training Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Training provider NEWCASTLE AND STAFFORD COLLEGES GROUP Training course Business administrator (level 3) Understanding apprenticeship levels (opens in new tab) What you'll learn Course contents Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required. Training schedule Business Administrator Level 3 20% off the job training - Newcastle College (ST5 2GB) Requirements Essential qualifications GCSE in: English (grade 4/C) Maths (grade 4/C) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know. Skills Communication skills IT skills Organisation skills Administrative skills Team working About this employer Chesterton Community Sports College is a successful, caring, innovative 11-16 school. https://www.ccsc.staffs.sch.uk/ (opens in new tab) After this apprenticeship Could lead to a permanent position for the right person. Ask a question The contact for this apprenticeship is: NEWCASTLE AND STAFFORD COLLEGES GROUP The Apprenticeship Hub apprenticeships@nscg.ac.uk 01782 254287 The reference code for this apprenticeship is VAC1000341400.