Experience level: Intermediate Term: Permanent Working hours: Full-time Team: Swiitch Location: Northampton The role
We are seeking an Assistant Paralegal to join our team. The Assistant Paralegal will assist in delivering our conveyancing service with a strong focus on customer satisfaction. In this role, you will be responsible for supporting our legal team in preparing and reviewing legal documents, conducting property searches, and liaising with clients and other stakeholders.
Please note, due to the nature of this role, it will be required for you to be in the office 5 days a week.
The Team
Shoosmiths Conveyancing Team (Swiitch) offers a highly professional conveyancing service designed to make the process of buying or selling property as efficient and stress-free as possible for their clients. Shoosmiths remains the largest firm of conveyancing solicitors accredited under the Law Society's Conveyancing Quality Scheme.
The Firm
Shoosmiths is the law firm clients choose for excellent service, incisive thinking and above all for our ability to focus on what matters. From offices across the UK and Brussels, we support some of the world’s most exciting and ambitious businesses; amazing clients making an impact. We empower our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation. The first top 50 law firm to achieve ‘Platinum Standard’ Investors in People, our values and culture are not just words on our website but are the heartbeat of the firm.
We have an outstanding benefits package to complement our competitive remuneration system. In addition to the competitive salaries, great working environment and high-quality work, we believe that all staff should be rewarded for their commitment to the continued success of the firm through a comprehensive and flexible range of benefits.
To discover more about our benefits, please visit: Benefits Package
Main Responsibilities
1. Gain a comprehensive understanding of the conveyancing process and Shoosmiths' culture and values.
2. Provide exceptional customer service, maintaining professional and empathetic relationships with clients.
3. Assist the teams with all administrative tasks within a conveyancing transaction.
4. Deal with client enquiries via telephone and email.
5. Attend to any office administration requested such as dealing with post, filing, file closures
6. Work closely with key contacts and support teams, fostering a collaborative environment.
7. Act as an ambassador for Shoosmiths in all dealings with third parties.
8. Keep electronic files tidy and up to date, manage tasks efficiently, and complete post-completion administration.
Skills and Qualifications
9. Excellent customer service skills with the ability to manage client expectations.
10. Strong written, numeracy, and oral communication skills.
11. High level of accuracy in all tasks.
12. Proficient in Microsoft Office Suite.
13. Ability to prioritise, stay organised, and work efficiently.
14. Flexible and capable of adapting to change and new practices.
15. Able to integrate within a team and work independently.
16. No prior conveyancing or legal experience is required.