Overview
Night Porter, Hotel du Vin Stratford. The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands-on role managing guest expectations and ensuring the standards of the brand are maintained. You will be responsible for the Food & Beverage Department during the night, welcoming guests, keeping public areas immaculate, cleaning public spaces, and preparing meeting and event spaces for the next day.
You will assist guests with luggage, handle inquiries, and carry out nightly Health and Safety audits. You should be organised and an excellent communicator.
Responsibilities
* Manage the hotel operations during night hours and oversee F&B during the night shift.
* Welcome guests in a friendly and helpful manner and maintain public areas.
* Clean public areas and prepare meeting and event spaces for the next day.
* Assist guests with luggage and respond to inquiries.
* Carry out nightly Health and Safety audits.
* Work on a range of shifts and days with flexibility; discuss contracted hours at interview.
* Contribute to potential progression to Night Supervisory or Assistant Night Management roles.
Qualifications
* Experience of working in a similar role is beneficial.
* Experience of night shift work is essential.
Benefits
* Heavily discounted staff room rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night.
* Discounted Friends and Family Room Rate with 50% off best available rate.
* 35% off your bill when you dine in our Brasseries and Bistros.
* Fully funded Apprenticeship programmes to develop your career.
* High street discounts on a range of shops, experiences, holidays and more.
* Cycle to work scheme – save up to 40% on bikes.
* Healthcare cash plans – dental, optical, medical and more from £5 per month.
* Referral schemes paying up to £1500.
* A standard uniform and a Wellness & National Campaign Days Calendar.
* Wagestream for real-time access to earned wages.
* Complimentary stays on 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast.
* We sponsor The Brain Charity to support neurological conditions.
* Employee Assistance Programme – free, confidential advice 24/7.
Company information
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Hospitality
Interested? Click Apply Now.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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