Job Title: Property Manager (Block Management)
Location: London
About City Relay
City Relay is a property management and hospitality company managing residential buildings across London. We currently manage approximately 20 residential blocks and focus on maintaining high standards of building condition, compliance, and tenant satisfaction. As we continue to grow, we are looking for an experienced Block Manager to join our team.
The Role
We are seeking a proactive and organised Block Manager to oversee the day-to-day management of a portfolio of residential blocks. The successful candidate will be responsible for building inspections, coordinating maintenance, and ensuring full compliance with legislation to upkeep the buildings. This is a London-based role and will involve regular site visits.
Key Responsibilities
* Manage a portfolio of residential blocks across London
* Carry out regular property and communal area inspections, producing reports and action plansWork with internal teams to ensure blocks get cleaned regularly and done to a high standardOrganise and oversee maintenance, repairs, and remedial works
* Liaise with internal maintenance teams to get quotes and see works through to completion
* Act as the main point of contact for tenants, leaseholders, and freeholders regarding building management issues
* Handle day-to-day queries relating to the condition, safety, and management of buildings
* Ensure buildings are compliant with relevant health & safety and property regulations
* Work closely with internal teams to ensure smooth building operations
* Take forthright ownership during acquisitions and renovations to ensure compliance is metAssist with budgeting, service charge management, and cost control where required
Required Experience & Skills
* 2-4 years’ experience in block or property management
* Proven experience managing residential blocks
* Strong organisational and time-management skills
* Excellent communication skills, both written and verbal
* Confident liaising with tenants, owners, and external contractors
* Good understanding of building maintenance and property management processes
* Ability to work independently and manage multiple sites
* London property market experience preferred
Desirable (but not essential)
* Relevant property or facilities management qualifications
* Knowledge of leasehold management and service charge processes
What We Offer
* Competitive salary of £40,000 - £45,000k
* Opportunity to manage a defined portfolio with autonomy
* Growing company with room for developmentSupportive and collaborative team environment