Pay up to £68,205., plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.
DWP. Digital with Purpose.
We are looking for an experienced Content Designer to join our community of tech experts in DWP Digital.
We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people.
The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
What skills, knowledge and experience will you need? How will this be assessed?
The application process for these roles includes both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following:
Technical statement:
Tell us about a time when you took a user-centred content design approach to a content task. We will ask you more about this example if you progress to interview.
Personal Statement:
Substantial experience of designing accessible and plain English content and of contributing to content patterns, processes or guidelines
Substantial experience of using quantitative and qualitative data to make content decisions
Ability to use different types of prototypes to show, explain and test your content
Substantial experience of peer review and of contributing to a community of practice
Experience collaborating with other disciplines and advocating for the role of content design
Experience managing relationships with stakeholders and influencing them to make more user-centred and evidence-based decisions
Experience contributing to content strategies or initiatives to help your organisation achieve the right outcomes
You and your role
Our Content Designers design and create clear, user-centred content, usually words, that help people understand and use government services. You will shape how information is structured across digital journeys - from GOV.UK pages and application forms to error messages, letters and emails - always guided by user needs.
You'll take a strategic role in solving complex problems. You'll work with multidisciplinary teams to design effective user journeys, set standards and promote good practice. You'll build strong relationships to influence user-centred approaches, contribute to community-of-practice activities, and support recruitment and induction.
You'll also lead, coach and develop other content designers.
Details. Wages. Perks.
Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of £57,946.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%.
Holidays: A generous leave package starting at days rising to 31 days over time.
You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
Flexible working including flexible hours and flex-friendly policies
Time off volunteering and charitable giving
Bring your authentic self to work with 'I Can Be Me in DWP'
Discounts and savings on shopping, fun days out and more
Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
Sports and social activities
Professional development, coaching, mentoring and career progression opportunities.
And we have an award-winning environment and culture:
DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
Diverse and Inclusive Leadership at Digital Leaders Awards 2024
Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
Process:
We know your time is valuable so our application and selection process is just two stages:
Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
TPBN1_UKTJ