Store Colleague
We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres.
Role
As a Store Colleague, you'll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You'll also build strong customer relationships, enhancing their experience with us. Shifts are scheduled between 7:00am and 8:15pm, Monday to Sunday.
Responsibilities & Qualifications
* Outstanding Customer Service: Capable of providing personalized and attentive service, ensuring every customer feels appreciated and understood.
* Strong Communication Skills: Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
* Effective Problem‑Solving: Skilled in addressing customer questions and resolving issues quickly and efficiently.
* Eagerness to Learn: A keen interest in ongoing learning and professional development.
* Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance.
* Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
* Flexibility: Willing to work shifts that may include evenings, weekends, and bank holidays.
Benefits
* Attractive rates of pay
* Paid holidays
* Additional leave for birthdays and special occasions
* 20% colleague discount in stores
* Discretionary annual bonus scheme
* Access to other discounts and benefits
* Opportunity to do charity work in your local community
* Career progression
We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications. This allows our team to manage applications efficiently and ensure a positive experience for all candidates.
Organisation: Pets at Home
Date Posted: 06-05-2026
Expiry Date: 08-05-2026
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