Job Description
Sureserve provides market-leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.
Sureserve is a trusted partner for housing associations, local authorities, and others, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future.
Role Overview:
The primary responsibility of our Gas Engineers will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating and hot water systems operate efficiently and safely, and that any repairs are completed in a timely manner to ensure customer satisfaction.
The ideal candidate will be a self-motivated professional with strong technical skills, a proactive attitude, and a commitment to delivering quality service. You'll be working across a variety of environments and must be comfortable adapting to different settings and client needs.
Key Responsibilities:
* Carry out service and maintenance works on a variety of domestic properties across the region.
* Ensure high levels of customer care when dealing with clients and tenants to meet required quality standards.
* Communicate updates and progress of work, completing required paperwork electronically and manually.
* Adhere to all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work, and COSHH Records during daily work.
* Comply with stock ordering and auditing procedures to ensure relevant parts are available to fulfill job requirements.
Skills & Experience
* Valid domestic and/or commercial gas qualifications. Successful candidates must have CCN1, CENWAT, HTR1, CKR1 (essential).
* Valid UK driving licence (essential).
* Previous practical experience in gas maintenance within a domestic setting.
* Solid understanding of gas safety regulations and industry standards.
* Strong problem-solving skills and the ability to work independently.
* A professional and friendly attitude with the ability to build strong relationships with clients and tenants.
What we offer?
We offer a range of benefits to support your lifestyle both during and outside of work, including:
* £38,000 + OTE
* Company vehicle and fuel card supplied
* Uniform, PPE, and mobile device provided
* Contributory pension scheme
* Life assurance
* Private Healthcare (PMI)
* 20 days + Bank holidays (service-based increasing holiday scheme)
* Enhanced maternity, paternity, adoption leave, and other family-friendly policies
* Sureserve Benefits Hub with over 1000 retail discounts
* Virtual GP service for employees and immediate family
* Employee Assistance Programme (EAP)
* Bike2Work Scheme
* EV Car Scheme
* Employee engagement events and "Employee Voice" programmes
* Opportunities for career growth and development
* "Sureserve Legends" celebrating employees living our values
Committed to & Diversity:
Sureserve is an equal opportunities employer dedicated to fostering a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, ancestry, citizenship, marital status, Veteran status, or other protected characteristics. We aim to develop talent at all levels, ensuring equality and inclusivity in our work and communities, supporting everyone to reach their potential.
Reasonable Adjustments:
As part of our inclusivity commitment, we offer reasonable adjustments during the recruitment process for individuals who require them. If needed, please contact scnw.careers@sureserve.co.uk.
Pre-Employment Checks:
Successful applicants will undergo eligibility checks with a third party, including right to work in the UK and DBS background checks.
Location: Westmoreland/Barrow, Business SCNW - Zone B (Billy Richmond). Salary: £38,000. Employment type: Full-time.
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