Job Title: People Advisor – Employee Relations (HR)
Reports To: Head of People & Culture
Job Overview
We are seeking a dedicated and experienced People Advisor specialising in Employee Relations (ER) to join our team of dedicated HR professionals. The successful candidate will play a vital role in fostering a positive work culture by managing ER issues, providing expert guidance to managers and staff, and supporting the overall People strategy. Working closely with Recruitment and Learning & Development, the People Advisor will ensure that employee engagement, legal compliance, and organisational culture are maintained at the highest standards.
Key Responsibilities
Employee Relations Management
* Act as the primary point of contact for employee relations matters, providing proactive advice and support to managers and staff.
* Working with line managers, you will investigate employee grievances, disciplinary issues, and conduct reviews ensuring fair, consistent, and timely resolution.
* Strategically develop, continuously review, and proactively enhance ER policies and procedures to ensure full compliance with employment law and industry best practices.
* Support managers in handling complex ER cases, including performance management, disciplinary actions, and conflict resolution.
* Promote a positive workplace culture through effective communication and employee engagement initiatives.
Collaboration with Departments
* Liaise with the Talent acquisition to ensure smooth onboarding processes and alignment with ER policies.
* Work with our Learning team to identify training needs related to employee development, conflict management, and workplace conduct.
* Provide guidance and support to department managers on HR best practices, policy interpretation, and legal compliance.
People Support & Compliance
* Maintain accurate ER case records and prepare reports for management review.
* Ensure compliance with employment legislation and internal policies.
* Assist in the development of employee engagement programs and initiatives to foster a positive work environment.
* Stay updated on employment law changes and industry best practices related to employment relations.
* Contribute to the ongoing development of our policies and procedures.
* Support the Head of People & Culture in HR projects and initiatives as required.
Qualifications & Experience
* CIPD Level 5 qualification or working towards this qualification.
* Minimum of 2+ years of experience in Employee Relations within a fast-paced, hospitality or similar environment.
* Strong understanding of employment law and HR best practices.
* Proven ability to handle complex ER cases with discretion and professionalism.
* Excellent communication, interpersonal, and conflict resolution skills.
* Ability to work collaboratively across departments and influence at all levels of the organisation.
Personal Attributes
* Proactive and solution-oriented mindset.
* Empathetic and approachable demeanour.
* High level of integrity and confidentiality.
* Strong organisational and time management skills.
Working Conditions
* Full-time position based at Langdale Leisure Ltd. near Ambleside, Lake District
* Relocation support may be available for exceptional candidates.
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