Overview
Availability window and pay information for Tesco colleagues is provided. Our policy includes a guaranteed hours expectation and flexibility options with a minimum of 12 hours per week, and a higher guaranteed minimum may apply depending on role and location.
Our pay starts from £12.45 per hour, increasing to £13.66 for stores within the M25. Additional payments may apply depending on location.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is part of what makes it exciting.
We are committed to diversity, equity and inclusion and to flexible working where possible. We are proud to have Disability Confident Leader accreditation and offer an accessible recruitment process. We encourage candidates to discuss how we can support flexibility or accessibility during the application process.
We recruit in compliance with legal requirements. The school leaver age applies where relevant, and some roles have age-related restrictions depending on the shift times and job duties.
For more information about Tesco, please refer to the organisation’s background and policies as outlined by the company.
Responsibilities
* Being a colleague in one of our stores means helping to serve shoppers better every day.
* Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
* Support stability or flexibility in working hours to suit personal needs, and contribute to the team as appropriate.
* Know your customers and serve them with passion and pride; deliver great natural service.
* Be passionate and knowledgeable about the products and services within the store; work across service, picking and replenishment areas as required.
* Apply training to work safely, effectively and deliver excellent service to customers.
* Make decisions that are right for customers and deliver store routines that meet customer needs at the right time.
* Take part in seasonal, community and charity events to create an inclusive atmosphere.
* Understand store performance and the role you play in driving service, sales, waste reduction and profitability.
* Handle products with care to maintain quality and ensure they reach customers in good condition.
* Adopt company values, be welcoming and follow store policies.
* Occasionally, be required toaccept deliveries into the store.
* A passion for delivering great service, greeting customers with a smile, and serving them with pride.
* The ability to build rapport with customers to ensure a positive shopping experience.
* Take initiative and make decisions that are right for customers.
* Work well within a team and communicate openly with others.
* Build relationships with colleagues to create a team spirit and celebrate success.
* Be punctual, well presented and ready to be a brand ambassador.
Qualifications and Experience
* Flexible approach to work and availability within advertised windows.
* Customer-focused mindset with strong communication skills.
* Ability to work as part of a diverse team and adapt to varying duties.
Additional Information
Our vision at Tesco is to become every customer’s favourite way to shop, whether at home or on the move. Our core purpose is to Servicing customers, communities and the planet a little better every day, acting as a responsible and sustainable business for all stakeholders, communities, and the planet.
We value diversity, equity and inclusion and welcome people from all backgrounds who can contribute to a welcoming environment. We support flexible working and encourage applicants to discuss accessibility needs during the application process.
We are committed to an accessible recruitment process and will provide support where needed during the process.
Please note: Tesco will recruit individuals who meet age requirements for the role; some roles may have additional age restrictions. In periods of high application volume, some roles may close earlier than the advertised end date. Feedback is provided to candidates who attend interviews.
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