Overview
Field Service Engineer - Dorset area. A vacancy has arisen within our Earth Moving After Sales department in Weston-Super-Mare, covering the Dorset area for a Field Service Engineer.
The role contributes to the success of Liebherr-Great Britain Ltd by carrying out effective maintenance and repair work on equipment at customer premises or on site, ensuring both quality standards and timelines for repair are optimised at all times, leading to increased customer confidence and repeat business whilst working within the Company’s key result areas: Business Performance, Customer Focus, People and Teamwork, Leadership.
Responsibilities
* Carrying out servicing, inspection and repair of earthmoving machinery and equipment at customer premises, on site or at the appropriate depot.
* Diagnosing specific fault issues and taking appropriate action.
* Returning all warranty and other return parts cleaned and on time, ensuring correct processes for packing and labeling.
* Ensuring all service information is read, understood and filed.
* Undertaking all work strictly in compliance with manufacturer guidelines and recommendations.
* Escalating the appropriate action in relation to broken or damaged company equipment.
* Developing an effective working relationship with the support team at the depot and supporting others where required.
* Maintaining a healthy and safe working environment through a clear understanding of workplace safety requirements and systems.
* Supporting the roles of others to ensure administration and paperwork is completed effectively and on time as required.
* Coordinating with the customer to understand needs and adopting a flexible approach to meeting them.
* Working with the customer in mind to maintain quality work standards and leave the repair site clean and in a condition satisfying the customer.
Your Profile
The successful candidate will require the following:
* Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent
* Able to demonstrate previous experience in a similar role and/or industry
* Team player
* Good communicator at all levels
* Flexible approach to work
Our Offer
* The opportunity to work with an industry-leading manufacturer.
* Secure and progressive work environment.
* Competitive salary and benefits.
* Training and personal development
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.
One Passion. Many Opportunities.
Job ID 80937 • Division Liebherr International Company • Liebherr-Great Britain Ltd. • Area of employment Engineering • Country United Kingdom • Entry level Professionals • Type of contract full time
The company
Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales and servicing of Liebherr's products throughout the United Kingdom and Ireland.
Location
United Kingdom
Contact
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