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Comms officer

Glasgow (Glasgow City)
Permanent
Jobs & Business Glasgow
€30,000 a year
Posted: 27 December
Offer description

Overview

The main purpose of the role is to support the development and delivery of creative and impactful communications content on various media platforms ensuring a consistent, co‑ordinated approach to communications, marketing and branding. The Comms Officer will also help the wider team ensure all public messaging reflects the organisation’s branding and values when promoting our activities & opportunities, comment on policy & campaigning developments relevant to the asylum/refugee community, and share information from partner agencies.


Key Responsibilities

* Manage social media communications planning, creating and scheduling regular engaging content that promotes the work of GCP.
* Increase engagement and following on GCP social platforms.
* Support the involvement of GCP community members in developing content for social media.
* Respond to direct requests/contacts made via social media and forward enquiries to the appropriate staff member.
* Support the community fundraising team with digital campaigns.
* Coordinate the roll‑out of any GCP marketing campaigns.
* Manage content on GCP’s website.
* Work with partners to support collaborative social media campaigns.
* Utilise digital resources, analytics and training opportunities to maximise traffic.
* Originally create impactful and engaging content for the website.
* Create regular newsletters and grow the newsletter mailing list; produce ad‑hoc mailers for events and fundraising campaigns.
* Establish media relationships and be the main point of contact for media enquiries, comments and press releases.
* Draft statements with the Head of Charity regarding relevant external news / policy changes.
* Develop and maintain a marketing and communications strategy for the organisation.
* Ensure branding guidance is up to date, communicated to the team and maintained.
* Support staff in developing content that promotes projects and activities while maintaining brand consistency.
* Create additional ad‑hoc marketing materials (e.g. posters, flyers, leaflets, annual reports).
* Collaborate with web development support to enhance website functionality (if available).
* Represent GCP and work collaboratively with colleagues through asylum/refugee specific communications channels.
* Work with the Head of Charity and partner organisations on collaborative statements/campaign messaging.
* Represent the organisation in relevant communications networks and discussions.
* Support partnership agencies in joint communications where appropriate.
* Produce regular data on traffic and engagement with media channels for internal use.
* Provide quarterly and ad‑hoc reports to the Head of Charity.
* Undertake research/consultation with community members on accessibility of social media.
* Support the creation of the annual impact report and strategy documents.


Essential Requirements

* A minimum of 1 year’s experience working in marketing, communications or public relations.
* Ability to create clear, engaging and audience‑specific content for different platforms.
* Good eye for design, branding consistency and accessible communication.
* Experience managing content on social media platforms.
* Ability to review, select and report on current affairs in relation to asylum and immigration.
* Competency in design platforms such as WordPress, Canva, Adobe and Mailchimp.
* Experience in website content management.
* Commitment to the aims of the organisation.
* Flexible working approach and excellent organisational skills.
* Ability to work autonomously in achieving work objectives.
* Ability to work collaboratively with colleagues and partners.


Desirable Requirements

* Experience/skills in developing video/audio content.
* Lived experience of forced migration.
* Ability to provide written content in a relevant second language (e.g. Farsi, Arabic, Kurdish Sorani).
* Experience working in the third sector.
* Knowledge of human rights, equalities and social justice issues.


Additional Information

Employer is located in G51 postcode.

Duration: 17.5 hours per week.

Closing Date: 11 January 2026.

Number of Places: 1.

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