Job Purpose
To provide efficient and effective administrative support to the school, ensuring smooth day-to-day operations, excellent communication with parents/carers and staff, and compliance with statutory and school policies.
Key Responsibilities
General Administration
*
Act as the first point of contact for parents, visitors and staff; deal with enquiries promptly and professionally.
*
Manage incoming calls, emails and correspondence.
*
Maintain and update school records, databases and filing systems (including SIMS/Arbor or other MIS).
*
Prepare letters, reports, newsletters and other communications for parents and staff.
Attendance & Pupil Records
*
Record, monitor and report on pupil attendance and punctuality.
*
Maintain accurate pupil records, including admissions, leavers, and safeguarding information.
*
Assist with school census returns and statutory data submissions.
Finance & HR (if applicable)
*
Process purchase orders, invoices, and payments in line with school financial procedures.
*
Assist with payroll information, staff absence records, and recruitment paperwork.
Events & Logistics
*
Support the organisation of school events, meetings, and trips.
*
Manage room bookings, hospitality, and resources as required.
Compliance & Safeguarding
*
Ensure visitor sign-in and safeguarding procedures are followed.
*
Maintain confidentiality of information at all times.
*
Support with DBS checks and safer recruitment documentation where required.
Person Specification
Essential:
*
Previous administrative experience (school or similar environment desirable).
*
Excellent organisational and time management skills.
*
Strong written and verbal communication skills.
*
Proficiency in Microsoft Office and/or school MIS systems.
*
Ability to work under pressure, multitask and meet deadlines.
*
Commitment to safeguarding and confidentiality.
Desirable:
*
Knowledge of school systems such as SIMS, Arbor or Bromcom.
*
Experience of working with children and families.
*
First aid training.
Key Competencies
*
Professional, approachable manner with pupils, parents, staff and visitors.
*
Attention to detail and accuracy in record keeping.
*
Ability to work both independently and as part of a team.
*
Adaptability and willingness to learn new systems or processes