We are at a pivotal inflection point. Having already secured enterprise clients like IBM and Deliveroo, we have proven our product-market fit. We are now looking for a Revenue Operations Lead to help us turn these early wins into a scalable, high-velocity revenue engine. This is a foundational role. You will bridge the gap between high-level strategy and day-to-day execution, ensuring our sales CRM is a source of truth, optimising our workflows for speed, and building the prospecting playbooks that will win our next 50 enterprise accounts. This is a unique opportunity for a “builder” to own the revenue architecture of a fast-growing startup. This role begins as full time (5 days a week) freelance, moving into FT employment post probation, the ideal candidate will be UK based, or able to travel to the UK regularly for client meetings. Key Responsibilities Pipeline & Deal Operations CRM Architecture: Own the administration of our CRM (HubSpot/Salesforce), ensuring data integrity, consistent deal staging, and accurate forecasting. Deal Velocity: Monitor the sales funnel to identify bottlenecks; proactively work with the team to move stalled deals forward and refine follow-up processes. Sales Enablement: Create the templates, playbooks, and automated sequences that allow the sales team to focus on closing rather than admin. Strategic Prospecting & Lead Gen Account Mapping: Use data to identify and prioritise high-value strategic accounts similar to our current enterprise client base. Outreach Strategy: Build and manage the tactical plans for breaking into these accounts, including coordinating multi-channel outreach and tracking meeting conversion rates. Market Feedback: Analyse lead gen performance to help leadership refine our ICP (Ideal Customer Profile) and go-to-market strategy. Analytics & Reporting KPI Management: Define and track core sales metrics Data-Driven Insights: Provide actionable recommendations on where to invest time and budget based on funnel performance. Solution Design Sales Solutions: Understand prospect needs & refine sales decks and materials to drive higher likelihood of conversion Create sales assets: Review and enhance current sales scripts, one pagers & deck materials Success Metrics Forecast Accuracy: Reducing the variance between our “Pipeline Forecast” and “Closed-Won” revenue within your first two quarters. Funnel Conversion: Increasing the % conversion rate from “Discovery Meeting” to “Qualified Opportunity” by refining our sales playbooks. Pipeline Contribution: Measurable increase in the volume of outbound meetings booked with Tier-1 strategic accounts. Data Integrity: Achieving a state where 100% of pipeline reporting is automated and requires zero manual “clean up” for board meetings