Job Title: Enforcement Investigations Manager
Division: EMO
Department: Retail and Regulatory Investigations
1. Salary: Leeds ranging from £72,100 to £129,000 (Salary offered will be based on skills and experience)
2. This role is graded as: Manager Regulatory or Practising Legal
3. Your recruitment contact is Jo Green via k Applications sent via social media or email will not be accepted.
About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services.
Enforcement & Market Oversight (EMO) is responsible for the FCA’s responsibilities for market monitoring, delivery of the functions of the UK Listing Authority (UKLA) and the investigation and prosecution of misconduct using the whole spectrum of criminal, civil and administrative sanctions and remedies against firms and individuals.
The Retail and Regulatory Investigations Directorate focuses on how regulated firms and their management engage with consumers. Our cases span issues such as mis-selling, anti-bribery and corruption, fraud, money laundering, systems and controls failings, and corporate governance failures across a wide range of financial markets including crypto, pensions, mortgages, insurance, banking, and consumer credit.
We’re recruiting an Enforcement Investigations Manager to join our Retail and Regulatory Investigations team in Leeds. This is an exciting opportunity for an experienced professional to help build a new team locally, while working closely with colleagues in London on complex investigations that shape our regulatory approach.
As an Enforcement Investigations Manager, you’ll work in a high-energy and stimulating Division leading and motivating a multi-disciplinary team of investigators, managing a varied and challenging portfolio, engaging with internal and external stakeholders, and having the opportunity to contribute to the strategic development of EMO and the development of others’ careers.
Role responsibilities
4. Project Sponsor or Project Manager for a portfolio of cases, having day to day operational conduct of cases
5. Overseeing and managing the work of Lead Associates, Senior Associates, Associates and Investigation Case Support Officers and ensuring effective progression of projects and cases to reach timely outcomes, escalating issues to the HoD where necessary
6. Be accountable for the investigations to senior colleagues and be able to explain strategy and decision making credibly
7. Responsible for managing a multidisciplinary team of around 8 to 12 investigators to ensure that the case team’s portfolio of cases is progressed in an efficient, effective, and focussed manner
8. Managing relationships with senior external stakeholders, including firms and their legal representatives, other relevant law enforcement or government agencies, and internal stakeholders including market oversight, supervisory areas, senior management, and the press office
9. Line management responsibilities, including being responsible for direct reports' development and appraisals, and ensuring optimal performance by managing any cases of poor performance or conduct in a timely manner
Skills required
Minimum:
10. Direct end-to-end experience of contentious litigation and/or leading on complex investigations
11. Strong engagement skills, and proven people management/leadership experience, with proven evidence of monitoring/reviewing performance and coaching and mentoring to support development
12. Direct experience of leading the work of others including delegating effectively, responding to queries, resolving issues, and motivating others
Essential:
13. Experienced project manager with strong portfolio management skills, including planning, quality control, budgeting and forecasting costs and/or time associated with a project
14. Ability to perform under pressure, managing competing priorities whilst delivering multiple outcomes to challenging deadlines
15. Strong communication skills and the ability to present well-reasoned arguments in a clear and concise manner
16. Ability to exercise own judgement and defend those judgements where necessary and appropriate
17. Excellent relationship management skills and the ability to engage and command respect and credibility internally and externally, including with firms' senior management and their legal representatives
18. Ability to contribute to the strategy of the departmental management team and wider division
19. Ability to work collaboratively and inclusively as part of a team, valuing different perspectives and backgrounds
20. Continuously seeking out new and more effective ways to conduct your work, and feeding this back to management
Benefits
21. 28 days annual leave plus bank holidays
22. Hybrid model with up to 60% remote work
23. Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
24. Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
25. 35 hours of paid volunteering annually
26. A flexible benefits scheme designed around your lifestyle
For a full list of our benefits, and our recruitment process as a whole visit our benefits page.
Our values & culture
Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.
We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
Disability Confident: our hiring approach
We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.
Useful information and timeline
27. Advert Closing: 00:00 on 27th January, which means the deadline is midnight at the start of that day.
28. CV Review/Shortlist: 27th Jan onwards
29. 1st stage interviews W/C: 2nd Feb
30. Manager psychometric assessment W/C: 16th Feb
31. 2nd stage interviews W/C: 2nd March
Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.