Operations Controller
Weston-super-Mare
NEOS Engineering are delighted to partner with a leading plant hire company seeking an entry-level Operations Controller to join their team in Weston-super-Mare. This role offers a fantastic opportunity to support the digital division, ensuring accurate systems management and excellent customer service while growing alongside a dynamic business.
The Job:
As an Operations Controller – Digital, you’ll maintain the accuracy of the digital division’s systems, managing hire records, contracts, and charges. This varied role requires strong customer service skills and the ability to thrive in a fast-paced environment, working independently to support operational efficiency.
Main Responsibilities:
* Manage hire requests and create contracts in the plant management system.
* Coordinate with customers, fitters, transport, sales, and workshop teams.
* Monitor contracts, invoicing, and chargeable damages processes.
* Check equipment availability and ensure accurate, up-to-date records.
* Generate purchase orders and assist with stock control.
What You Need:
* Strong organisational skills and attention to detail.
* Excellent communication skills with a confident telephone manner.
* Ability to work in a fast-paced environment and under pressure.
* Proactive problem-solving and a positive, team-oriented mindset.
* Good knowledge of Microsoft packages and a full UK driving licence.
Benefits:
* Enhanced annual leave (increases with service)
* Workplace pension and refer-a-friend scheme
* Employee assistance program and wellbeing support
* Discounted gift card scheme and vision care vouchers
This is an excellent opportunity for an enthusiastic, organised individual to join a growing company with a focus on career development and community support. Apply to find out more!