Temporary Customer Coordinator - 6 Months (MC570)
The Original British Motorcycling Company.
At Triumph, we are driven to make the best motorcycles in the world. Building iconic motorcycles that celebrate our past whilst embracing the future - through bold design, original styling, purposeful engineering, and a genuine passion for the ride.
This is an exciting opportunity to work for a global organization as a Customer Coordinator involved within the motorcycle industry. This is a critical position within the Triumph Global Adventure Training Academy, as the first point of contact for customers. It is vital to leave customers with a memorable and professional experience to build upon. The successful candidate can look forward to exciting times within a great organization, with plenty of opportunities.
We are seeking a Coordinator to join our team. The ideal candidate will be responsible for coordinating Adventure training and Experience activities, ensuring smooth operations and maintaining high-quality standards. The role involves working with a small team to deliver exciting off-road adventure motorcycling activities, ranging from experiences to training and adventure holidays.
Responsibilities include:
* Managing the Triumph Adventure Experience email inbox and customer bookings.
* Handling customer bookings, dealer bookings, and voucher bookings.
* Maintaining the payment tracker, updating the calendar, managing the event register, and issuing event certificates.
* Raising event paperwork and liaising with the event team to ensure proper preparation.
* Addressing customer information, updates, clothing requirements, and payments in collaboration with the team.
* Covering events within the center and externally at motorcycle shows and festivals (e.g., NEC, London, ABR festival).
* Preparing hire clothing for events and managing clothing turnover and stock.
* Raising purchase orders, dealing with suppliers, and liaising with the accounts department.
* Assisting with event preparations, such as preparing event boxes, cleaning, or managing paperwork.
* Undertaking and assisting with projects as required by your manager.
* Performing any other ad-hoc duties as assigned by your manager.
Hours of work will be flexible, with some weekend work required, including Sundays.
Full details of the job description and person specification are available in the downloadable files.
We offer a variety of competitive benefits, including an enhanced holiday scheme, employee benefits platform, and a favorable life assurance scheme. Motorcycle clothing and accessories are available for purchase at a heavily discounted rate. Join us for the ride!
Disclaimer: Due to high application volumes, we reserve the right to close the vacancy earlier than advertised to manage application levels and ensure a positive candidate experience. Once closed, applications will no longer be considered. Please submit your application promptly to avoid missing out.
Visit our candidate centre to access your details.
#J-18808-Ljbffr