Fire and Security Technical Support Manager
Our client is an established competitor in the Fire and Security industry. They have launched a training academy, and require a Technical Support Manager to train, upskill and audit their academy trainees and current engineers.
Location: North West England, full-time, permanent.
Key benefits: Competitive salary, plus company van.
Qualifications
* Experienced Fire and Security Engineer.
* Strong knowledge of fire and security systems.
* Must be willing to stay away 1 week a month for classroom based training.
* Happy travelling over the North West.
Responsibilities
* Provide exceptional training to trainee engineers.
* Assess and train technicians in line with the British Standards.
* Communicate effectively with trainees and their mentors.
* Maintain performance records of all technicians in the programme.
* Conduct probationary review meetings, training path sign off and regular time on site to deliver constructive and positive feedback.
* Engage, support, and manage employees in line with company policies and procedures to promote high productivity and growth within your department.
* Constantly reinforce good practices around relevant standards and practices to discipline.
* Accountable for team performance and monitor revenue during trainee loan working.
* Manage booking of rooms, hotels and any other facilities needed during academy classroom training.
* Support the wider business with employee relations and people management.
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