Overview
We are currently looking for a motivated experienced Office Administrator / Receptionist to join our team. The hours of work will be 10am to 4pm, Monday to Friday, and the role is office-based at St Georges Care Home in Liscard, Wallasey.
Main Purpose of the Role
To provide efficient front-of-house support and comprehensive administrative assistance, ensuring smooth daily operations of the office and a professional, welcoming experience for all visitors and staff.
Key Responsibilities
* Reception Duties
o Act as the first point of contact for all visitors, greeting guests in a friendly, professional manner and directing them to the appropriate locations or personnel.
o Maintain the reception area, ensuring it is tidy and presentable at all times.
o Answer, screen, and forward incoming telephone calls, dealing with queries or redirecting as necessary.
* Administrative Tasks
o Maintain accurate records and filing systems, both digital and paper.
o Monitor and maintain office supplies, placing orders and ensuring stock levels are adequate.
o Check suppliers' invoices for accuracy before entering them onto the ledger.
* Recruitment and HR Support
o Assist with the administrative aspects of recruitment, including posting job advertisements, arranging interviews, preparing onboarding documents, and supporting induction for new hires.
o HR procedures such as maintaining personnel records and assisting with training documentation as needed.
* Required Skills and Qualifications
o Computer literacy: Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.) and comfortable with general office software and technology.
o Excellent verbal and written communication skills, with strong attention to detail and the ability to deliver exceptional customer service.
o Strong organisational, planning, and multitasking abilities; capable of working independently and as part of a team.
o Experience with invoice and ledger entry is required.
o Ability to maintain confidentiality and deal with sensitive information appropriately.
o Previous experience in a similar reception or administrative role preferred.
* Additional Attributes
o Professional, positive attitude and presentable at all times.
o Ability to remain calm under pressure and prioritise tasks efficiently.
o Willingness to adapt and undertake new tasks as required by business needs.
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