A confident and experienced Conference and Events Manager is needed to lead our team in delivering exceptional events that reflect the Levy Difference. You will oversee day-to-day operations, ensure client satisfaction, and drive team performance to meet financial targets. With a focus on service excellence, you will bring our values to life, lead by example, and create memorable experiences for every guest.
Levy is a leading global hospitality partner dedicated to elevating experiences. We design and deliver unforgettable guest moments that prioritize people and the planet. Trusted by iconic stadiums, entertainment venues, and major events such as Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, SEC, and ExCeL London, we bring experiences to life with passion and precision.
Our mission is to succeed the right way. We leverage pioneering technology, seamless operations, show-stopping menus, and exceptional service to understand guests, improve the customer journey, reduce environmental impact, and support local communities. Our diverse team of venue specialists is committed to making the planet better for future generations.
Key Responsibilities
1. Lead and manage daily event operations ensuring excellent service and safety compliance.
2. Drive health & safety standards and promote a strong safety culture.
3. Manage budgets, control costs, and support financial targets.
4. Build and maintain positive client and guest relationships.
5. Recruit, train, and develop a high-performing team.
6. Monitor customer satisfaction and implement improvements.
7. Support sales initiatives to maximize revenue.
8. Ensure compliance with quality and operational standards.
9. Analyze market trends and competitors to drive innovation.
10. Foster business excellence and uphold company values.
What We're Looking For
* Ability to inspire and develop your team to deliver their best.
* Build trust-based, positive relationships.
* Collaborate with passion and promote company loyalty.
* Deliver exceptional client service and build strong partnerships.
* Lead change and encourage innovation.
* Make confident, values-driven decisions.
* Drive profitable results with integrity.
* Stay resilient and focused on success.
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We celebrate individuality and are committed to building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality.
Benefits
* £37,000 salary plus excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
* Competitive salary with bonus and full company benefits.
* Additional leave options, including your birthday off and a holiday purchase scheme.
* Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
* Mental health support: 24/7 Employee Assistance Programme.
* Family benefits: extra leave after maternity, first birthday leave, enhanced family leave.
* Perks & discounts: shopping, entertainment, travel discounts, gym memberships.
* Financial wellbeing: pension scheme, life assurance, salary finance products.
* Development opportunities: professional subscriptions, ongoing training, career pathways.
* Meals on duty included.
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